Shipping policy
We try our best to ship items as fast as we can.
IN STOCK ITEMS
Most in stock items ship within 3-5 business days, but our average fulfillment time for in-stock items can be as little as 12-48 hours.
PRINT-ON-DEMAND
Print-on-demand and custom items may take 7-14 business days to ship. if you need something by a specific date, (such as a birthday or holiday) please let us know at the time of order and we will let you know if it is possible.
Please refer to the table below for current average production times.
Item
Production Time
Ceramic Mugs
4-7 business days
These times are estimates and not guaranteed.
Orders may be shipped via DHL eCommerce, UPS, FedEx, USPS or ePacket depending on your location and fastest available service. Transit time can be as long as is 14 to 21 business days, but you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way!
Packages may be faced with delays beyond our control such as customs or postal delays, especially during peak shipping times in December.
Tracking numbers will be updated 3-5 days after your order has been shipped. If you don't have a tracking number 7 business days after estimated production, please email us at MelvilleLuminous47084@hotmail.com