Privacy policy
At qahawi.com, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using qahawi.com, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
When you create an account, place an order, subscribe to our newsletter, or contact our customer service, we may collect the following personal information:
Your full name
Email address (MelvilleLuminous47084@hotmail.com; is our contact email, and we may collect yours for communication purposes)
Mailing address (including street address, city, state, zip code, and country)
Phone number
Payment information (such as credit card details, which are processed securely through our third - party payment processors and not stored on our servers)
Date of birth (if required for age - restricted products, although our products are not age - restricted)
1.2 Non - Personal Information
We also collect non - personal information about your visit to our website, including:
Your IP address
Browser type and version
Operating system
Referral source (how you found our website)
Pages visited on our website
Time and date of your visit
Number of clicks and time spent on each page
This non - personal information is collected using cookies, web beacons, and other tracking technologies. Cookies are small text files that are stored on your device when you visit a website. They help us improve your browsing experience, personalize content and advertisements, and analyze website traffic.
2. How We Use Your Information
2.1 To Process and Fulfill Your Orders
We use your personal information to process your orders, including verifying your payment details, arranging for shipping, and providing you with order updates and confirmation emails.
2.2 To Provide Customer Service
Your information allows us to respond to your questions, concerns, and requests for assistance. We may use your email address or phone number to contact you regarding your order or any other inquiries you may have.
2.3 To Personalize Your Shopping Experience
We use the information we collect to personalize your shopping experience on qahawi.com. This includes recommending products based on your browsing history and purchase preferences, and customizing the content and advertisements you see on our website.
2.4 To Send Marketing Communications
If you have subscribed to our newsletter or opted - in to receive marketing communications, we may use your email address to send you information about our latest products, promotions, discounts, and special events. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link at the bottom of our emails.
2.5 To Improve Our Website and Services
We analyze the non - personal information we collect to understand how our customers use our website, identify areas for improvement, and enhance the functionality and performance of our website and services.
2.6 To Comply with Legal Obligations
We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.
3. How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information. These measures include:
Using secure socket layer (SSL) technology to encrypt your data during transmission
Storing your personal information on secure servers with restricted access
Using third - party payment processors that comply with industry - standard security measures to process your payment information
Regularly updating our security systems and procedures to protect against emerging threats
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with the following third parties in the following circumstances:
Third - party payment processors: We share your payment information with our payment processors to process your orders. These processors are required to protect your information and only use it for the purpose of processing payments.
Shipping carriers: We share your shipping address with our shipping carriers to deliver your orders.
Service providers: We may share your information with third - party service providers who assist us in operating our website, providing customer service, or conducting marketing activities. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
Legal authorities: We may disclose your information if required by law, court order, or government request.
5. Your Rights
You have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
Opt - out: You have the right to opt - out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at MelvilleLuminous47084@hotmail.com; with your request. We will respond to your request within a reasonable time frame.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of the policy. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete that information immediately.